Conflict resolution is a hard one, especially in the workplace. I have had conflict with a coworker before and it was horrible. I avoided the conflict and tried to just be OK with what it was that was bothering me, but this obviously did not change anything. I ended up having to confront her and it was awkward and difficult, however, we did reach a resolution that we were bother happy with.
Life is messy and this remains true in the workplace. When you work with people, there will be conflict. I think that the most important thing to do when there is conflict is to try to understand the other person. This is especially hard to do when it feels one sided. Often a mediator is helpful.
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